Privacy Policy

Introduction

Welcome to https://online-valuation.pobb.net (hereafter referred to as “Online-Valuation,” “we,” or “our”). We are committed to maintaining a transparent and secure environment for our users while prioritizing the privacy and protection of your personal data. This comprehensive Privacy Policy outlines how we collect, utilize, and safeguard information when you interact with our website, applications, services, and products.

Scope

This policy encompasses all aspects of Online-Valuation’s digital presence, including but not limited to:

Our official website at https://online-valuation.pobb.net.
Mobile and desktop applications associated with our brand.
All services and products offered under the Online-Valuation umbrella.
Interactions between users and our digital platforms, whether through authorized accounts or as a guest.

Please note that this policy does not extend to third-party platforms, applications, or services accessed via links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides your interactions in the following scenarios:

Using Our Services: When you sign up and use our applications and services as an authorized user, we collect and process your information to provide personalized functionality and support.
Website Visits: Visiting our websites linked to this policy means you agree to the terms outlined here, and we may collect certain data during your navigation.
Communication: We communicate with users through various channels, including newsletters, emails, phone calls, and text messages (SMS). By opting into these communications, you acknowledge that we will process your contact details for the intended purpose.

Personal Data Collection

We gather diverse types of personal data to enhance your experience, improve our services, and comply with legal requirements. These include:

Account Information: This comprises user names, email addresses, and any other unique identifiers associated with your account.
Payment Details: We securely store payment information, including credit/debit card numbers, expiration dates, and billing addresses, for processing transactions.
Financial Data: This may include bank account details, investment portfolios, or financial records required for specific services.
Purchase History: Details about your purchases, such as products bought, quantities, prices, and purchase dates, are collected to enhance user experience and analyze sales trends.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers (with consent) help us recognize devices and provide location-based services.
Location Data: We may access your geographic location information to offer personalized content and services tailored to your region.
Feedback and Reviews: Your comments, suggestions, and product reviews are valuable for improvement and are collected with your consent.
Social Media Information: When you connect your social media accounts, we may access your public profile information, such as name, handle, and friend/follower lists (based on privacy settings).
Product Interaction Data: We track how you interact with our products, including views, clicks, purchases, and product preferences, to personalize recommendations and improve user experience.

We collect this data through direct input from users, automated technologies like cookies and tracking pixels, and third-party sources who share data with us under strict confidentiality agreements.

Cookies and Similar Technologies

We employ cookies, a common web technology, to enhance your browsing experience and provide essential site functionality. Cookies can be categorized as:

Strictly Necessary: These ensure basic functions like login, session management, and encryption for secure data transmission.
Preference Cookies: Used to remember user preferences, such as language settings or layout choices, to provide a customized experience.
Analytics Cookies: These track website usage, analyze trends, and gather demographic data to improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Data Retention and Deletion

We follow strict retention policies to ensure that we only keep personal data for as long as it is necessary or required by law. The retention periods vary based on the type of data and its purpose:

Account-related Data: Retained for the duration of your account’s active status and a reasonable period afterward (as per legal requirements).
Transaction History: Preserved for financial record-keeping, tax purposes, and fraud prevention, typically up to seven years.
Customer Support Records: Retained for the duration of your interaction with our support team and may be used for future reference.
Analytics and Research Data: Aggregated and anonymized data is retained indefinitely for internal analytics and improvement initiatives.

When you request account deletion or opt out of communications, we will take reasonable steps to remove your personal data from our active systems.

Your Rights

We respect your privacy rights and strive to provide transparency in how we handle your information. Depending on your jurisdiction, you may have the following rights:

Access: Request access to the personal data we hold about you, including its purpose, sources, and recipients.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances, such as when processing is no longer necessary.
Restriction: Limit our use of your data under specific conditions, like challenging the accuracy of the data or preventing its processing for direct marketing purposes.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
Non-Discrimination: Be free from unfair treatment based on your exercise of privacy rights.
Data Protection Appeals/Complaints: File a complaint with our privacy officer or relevant supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, requests for account deletion, or data protection questions, please reach out to our dedicated Privacy Team:

Email: [email protected]
Postal Address: [Provide the physical address]

We appreciate your trust in Online-Valuation, and we are committed to protecting your privacy throughout your interaction with our digital services.